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Return Policy

KLAR stands by their products, and we want to offer our customers a stellar customer service experience. Your satisfaction is important to us! Our products are 100% guaranteed.

If for any reason you are not satisfied with your KLAR product, you may return it to the original place of purchase with a receipt. Our return. refund, and replacement policy lasts 30 days. Please contact us within 30 days of purchasing your item(s) with your concerns or issues, and we will work with you to resolve them as quickly as possible. We can only replace items if they are defective or damaged. Shipping costs are not included in refunds. We will not refund or re-ship products to any customer whose orders are not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to KLAR. Refunds will be processed within 3 to 4 business days by the KLAR team.

Please email our customer service department at info@klarmedical.com with your information to obtain a Return Merchandise Authorization number prior to returning your product to us.